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SHIPPING INFORMATION

Koto Tea ships from Kyoto, Japan to most countries worldwide by DHL Express courier service.

We offer a simple and fair flat rate for shipping depending on the region. Please enter your address in the checkout to determine shipping rates and availability to your location.

PROCESSING TIMES : Typically 1-3 business days after receiving order

SHIPPING TIMES : Typically 2-4 business days to major countries and cities

Due to the COVID-19 virus we’ve experienced delays and suspensions using Japan Post and the regular mail network. We’ve established a partnership with DHL Express Courier service, and all orders will currently be shipped via DHL Express.

DHL Express provides fast and reliable shipping to most destinations around the world. We can ship to any country within the DHL network*.

*Unfortunately we cannot ship to Russia a the moment due to restrictions caused by the COVID-19 pandemic.

Shipping partner: